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Breaking down sales tax in Pennsylvania

Breaking down sales tax in Pennsylvania
YOU SHOULD TOO. DO YOU LOOK AT YOUR SEATS WHEN YOU LEAVE THE STORES TO SEE IF YOU’VE BEEN CHARGED? SALES TAX? NO, I DON’T. JUST LOOK AT THE TOTAL. LET’S SAY IT. I DON’T KNOW. I NEVER DO. MOST PEOPLE ARE NOT AWARE OF WHAT ITEMS IN PENNSYLVANIA ARE TAXABLE AND WHAT ITEMS ARE NOT. AND IF THAT’S YOU DON’T FEEL BAD BECAUSE THE LIST IS KIND OF CONFUSING. TAKE THESE FOUR CONTAINERS OF JUICE, FOR EXAMPLE. THEY’RE THE SAME BRAND, SAME SIZE. BUT ON TWO OF THEM, YOU’LL PAY SALES TAX. IN THE OTHER TWO YOU WON’T. IF THE ITEM HAS. 24% JUICE OR LESS. IT’S CONSIDERED BY PENNSYLVANIA TO BE A TAXABLE ITEM, BUT IF IT HAS 25% JUICE OR MORE, IT’S NOT TAXABLE. OTHER COMMON ITEMS THAT YOU DO NOT HAVE TO PAY SALES TAX ON INCLUDE TOOTHPASTE, BABY DIAPERS AND WIPES AND BOTTLED WATER. IF YOU BUY TOILET TISSUE, IT IS NOT TAXABLE. EVEN THOUGH IT’S NOT TAXABLE IN PAY. YOU CAN SEE HERE MARY BUCK WAS CHARGED $0.60 FOR SALES TAX WHEN SHE BOUGHT TOILET PAPER AT A WALGREENS IN MORRISVILLE. AND WHEN I FIND A MISTAKE AND CALL IT TO THE STORE’S ATTENTION, THEY ARE THEN IN CONTROL AND I EXPECT THEM TO FIX IT BACK, SAYS WALGREENS DIDN’T FIX IT. SO THAT’S WHY SHE’S SUING THEM IN DISTRICT COURT FOR $100. UNDER THE UNFAIR TRADE PRACTICES AND CONSUMER PROTECTION LAW, BOCK SAYS SHE KNOWS IT’S JUST A MATTER OF SENSE. SHE’S SUING OVER, BUT THIS IS A MATTER OF PRINCIPLE. OVER THE YEARS, I’VE PROBABLY HAD 30 OR 35 OF THESE SMALL CLAIMS ACTIONS FOR $100, SOMETHING IS EITHER TAXABLE OR IT’S NOT TAXABLE. AND ANY BUSINESS MAKING A MISTAKE SHOULD KNOW THEY CANNOT CONTINUE THAT MISTAKE OR THAT PRACTICE. MARK BALESTIER IS THE DIRECTOR OF STATE AND LOCAL TAXES AT SCHNEIDER DOWNS AND COMPANY SALES TAX VARIES FROM STATE TO STATE. SO HE SAYS BIG RETAILERS WITH LOCATIONS ACROSS THE COUNTRY WILL OFTEN USE SOFTWARE TO DETERMINE WHAT WILL BE TAXED. WHEN YOU GO TO SCAN AN ITEM AT THE STORE. THE PROBLEM IS, IS THAT YOU HAVE TO UPDATE THE SOFTWARE REGULARLY BECAUSE RULES MAY CHANGE. WE HAVE VARIOUS REASONS. RULES CHANGE, COURT CASES, RULINGS, CHANGE OF LAW BY THE LEGISLATURES IN THOSE STATES AND THAT ALL HAS TO BE MAINTAINED. AND THEN THE PRODUCT CODES HAVE TO BE UPDATED AS WELL. AND THIS LEAVES ROOM FOR ERROR. SO THE IT’S VERY EASY THAT SOMETHING GETS MISQUOTED WITHIN THE SYSTEM AND THEN TAX GETS ADDED OR NOT ADDED. CORRECT. INCORRECTLY AT THAT POINT. BALLESTEROS SAYS TAX AUDITS ARE PERFORMED TO MAKE SURE RETAILERS ARE CHARGING THINGS CORRECTLY. GENERALLY, MOST RETAILERS WILL SEE AN AUDIT EVERY THREE YEARS OR SO FROM FROM THE DEPARTMENT OF REVENUE. I ASKED IF RETAILERS CAN GET IN SERIOUS TROUBLE FOR CHARGING SALES TAX ON ITEMS THEY SHOULDN’T. NO, GENERALLY NOT THE COMPANIES, NOT, YOU KNOW, IS NOT GOING TO RUN AFOUL OF ANYTHING WITH THE DEPARTMENT FOR OVERCHARGING IT. THAT YOU KNOW THAT DRAMATICALLY. IT WILL BE IT’LL BE SOMETHING THAT, YOU KNOW, HAS TO BE FIXED. IT’S A I THINK IT’S A IT’S AN ISSUE TO YOUR CUSTOMERS AND CUSTOMER SERVICE AND SO FORTH TO MAKE SURE THAT YOU’RE ONLY CHARGING IT WHEN YOU SHOULD BE CHARGING IT ON THE ITEMS THAT YOU SHOULD BE CHARGING IT ON. BALESTIER SAYS ALL SALES TAX, WHETHER COLLECTED RIGHTFULLY OR NOT, HAS TO BE SUBMITTED TO THE DEPARTMENT OF REVENUE. SO HE SAYS IF YOU’RE CHARGED SALES TAX ON AN ITEM THAT SHOULDN’T BE TAXED AND YOU WANT A REFUND, THE THE THE LEGAL ANSWER IS IS THAT THE CONSUMER GOES BACK TO THE DEPARTMENT OF REVENUE THROUGH A SET STANDARD THAT YOU AND YOU GO IN AND APPLY FOR A REFUND. BUT IT’S TIME CONSUMING WHEN YOU’RE TALKING ABOUT A REFUND OF ONLY A FEW PENNIES OR MAYBE EVEN A DOLLAR OR TWO. IT COSTS YOU A WHOLE LOT MORE TO FILE THE PAPERWORK WITH THE DEPARTMENT OF REVENUE THAN IT’S WORTH IN TERMS OF GETTING THE REFUND FROM THEM. AND SO I TOTALLY UNDERSTAND WHY NO CONSUMER WANTS TO FILE ANY OF THAT PAPERWORK BECAUSE IT’S ABSURD. BOCK SAYS THIS IS WHY SHE’S STICKING TO SMALL CLAIMS COURT TRYING TO HOLD RETAILERS ACCOUNTABLE. AND EVEN THAT’S A PROCESS. SO AT THE VERY LEAST, I WANT CUSTOMER RECEIPTS TO SPEAK UP IF THEY THINK THEY CATCH AN ERROR. THEY ALWAYS SHOULD ALERT THE STORE. AND NEXT FOR MARY BOCK IS A COURT DATE ON MARCH FIRST REGARDING A SEPARATE LAWSUIT SHE FILED AGAINST A WALGREEN IN PENN HILLS. WE DID REACH OUT TO WALGREENS FOR COMMENT ON THIS CURRENT LAWSUIT. BUT AS OF THIS NEWSCAST, WE HAVE NOT HEARD BACK FOR A FULL BREAKDOWN OF ALL OF THE ITEMS IN PENNSYLVANIA THAT ARE NOT
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Breaking down sales tax in Pennsylvania
Something a lot of people might not know is that you don't have to pay sales tax on certain things in Pennsylvania, like toilet paper.It’s a topic we first told you about in January when a local consumer advocate took Walgreens to court.Because of that story, Pittsburgh's Action News 4 is doing a deeper dive to get you the facts on sales tax. Most people are not aware of what items in Pennsylvania are taxable and what items are not. And if that's you, don't feel bad. because the list is kind of confusing.Take, juice for instance.These four containers below are the same brand and same size, but on two of them, you'll pay sales tax, and on the other two you won't. "If the item has 24% juice or less, it's considered by Pennsylvania to be a taxable item,” Mary Bach told us. “If it has 25% juice or more, it's not taxable."Other common items that you do not have to pay sales tax on include toothpaste, baby diapers and wipes, and bottled water. “If you buy toilet tissue, it is not taxable,” she said.Even though it's not taxable in Pennsylvania, Bach was charged 60 cents for sales tax when she bought toilet paper at a Walgreens in Murrysville.“When I find a mistake and call it to the store's attention, they are then in control and I expect them to fix it,” she said.Bach said Walgreens didn't fix it so that's why she is suing them in district court for $100 under the Unfair Trade Practices and Consumer Protection Law. She said she knows it's just a matter of cents she’s suing over, but it's a matter of principle.“Over the years I've probably had 30 or 35 of these small claims actions for $100," she said. Mark Balistrieri is the director of state and local taxes at Schneider Downs and Co.Sales tax varies from state to state. So, he says big retailers with locations across the country will often use software to determine what will be taxed when you go to scan an item at the store.“The problem is that you have to update the software regularly because rules may change,” Balistrieri said. “We have various reasons. Rules change, court cases, rulings, change of law by the legislatures in those states, and that all has to be maintained. And then the product codes have to be updated as well.”This leaves room for error. Balistrieri said tax audits are performed to make sure retailers are charging things correctly.Balistrieri said retailers though generally don’t get in serious trouble for charging sales tax on items they shouldn't.The company is not you know, is not going to get run afoul of anything with the department for overcharging it," he said. "I think it's an issue to your customers and customer service and so forth to make sure that you're you're only charging them what you should be charging them."All sales tax whether collected rightfully or not has to be submitted to the Department of Revenue.So Balistrieri says if you're charged sales tax on an item that shouldn't be taxed and you want a refund, the consumer goes back to the Department of Revenue through a set standard that you go in and apply for a refund, but it's time-consuming.Next for Mary Bach is a court date on March 1 regarding a separate lawsuit she filed against the Penn Hills Walgreens.We reached out to Walgreens for comment on a few of these lawsuits, but have not heard back.

Something a lot of people might not know is that you don't have to pay sales tax on certain things in Pennsylvania, like toilet paper.

It’s a topic we first told you about in January when a local consumer advocate took Walgreens to court.

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Because of that story, Pittsburgh's Action News 4 is doing a deeper dive to get you the facts on sales tax.

Most people are not aware of what items in Pennsylvania are taxable and what items are not. And if that's you, don't feel bad. because the list is kind of confusing.

Take, juice for instance.

These four containers below are the same brand and same size, but on two of them, you'll pay sales tax, and on the other two you won't.

"If the item has 24% juice or less, it's considered by Pennsylvania to be a taxable item,” Mary Bach told us. “If it has 25% juice or more, it's not taxable."

Other common items that you do not have to pay sales tax on include toothpaste, baby diapers and wipes, and bottled water.

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“Over the years I've probably had 30 or 35 of these small claims actions for $100," she said.

Mark Balistrieri is the director of state and local taxes at Schneider Downs and Co.

Sales tax varies from state to state. So, he says big retailers with locations across the country will often use software to determine what will be taxed when you go to scan an item at the store.

“The problem is that you have to update the software regularly because rules may change,” Balistrieri said. “We have various reasons. Rules change, court cases, rulings, change of law by the legislatures in those states, and that all has to be maintained. And then the product codes have to be updated as well.”

This leaves room for error. Balistrieri said tax audits are performed to make sure retailers are charging things correctly.

Balistrieri said retailers though generally don’t get in serious trouble for charging sales tax on items they shouldn't.

The company is not you know, is not going to get run afoul of anything with the department for overcharging it," he said. "I think it's an issue to your customers and customer service and so forth to make sure that you're you're only charging them what you should be charging them."

All sales tax whether collected rightfully or not has to be submitted to the Department of Revenue.

So Balistrieri says if you're charged sales tax on an item that shouldn't be taxed and you want a refund, the consumer goes back to the Department of Revenue through a set standard that you go in and apply for a refund, but it's time-consuming.

Next for Mary Bach is a court date on March 1 regarding a separate lawsuit she filed against the Penn Hills Walgreens.

We reached out to Walgreens for comment on a few of these lawsuits, but have not heard back.