Parler, the “free speech” social media platform, has filed suit against Amazon after the cloud provider cut off the application from its AWS hosting services as of January 10th, 2021 at 11:59 pm.
The social media app, popular with conservatives, has come under scrutiny after the insurrection at the U.S. Capitol. The suit alleges that Amazon’s action to cut Parler off from Amazon Web Services is politically motivated.
Amazon has responded to the suit, siting that Parler’s claims have no merit. According to the cloud provider, Parler had been notified of 98 instances of "posts that clearly encourage and incite violence." These violations left Parler in violation of the Terms and Conditions set forth in their contract with Amazon, and therefore warranted the suspension of services in the eyes of Amazon.
Politically motivated or not, this case is a reminder to that the relationship between organization’s and their third parties goes both ways. Mutual respect and communication can do wonders to nurture a healthy business relationship. This communication could prevent losing a critical third party and strengthen your business continuity posture when relying on third parties.
One industry best practice control that should be considered is the completion of a Business Impact Analysis (BIA), at least annually. A BIA is a systematic process to determine and evaluate the potential effects of an interruption to critical business operations as a result of a disaster, accident or emergency. As a part of this exercise, it is important to identify alternative parties that may be able to replace each third party should a business relationship fracture or services are not elected to continue. Alternative parties may be identified as another third party or an in-house solution via an existing internal business unit.
This is a public reminder of the importance of being proactive as Parler initially struggled to bring their application back from the dead and move their infrastructure to another hosting platform. The “free speech” platform has since found a hosting partner; however, the site will most likely face a few weeks of downtime before its return as the company transitions its infrastructure. Parler has certainly learned their lesson after being caught off guard, and we would all be remiss not to learn from this case.
This article is part of a series exploring the importance of third-party risk management programs, you can view additional articles below.
View our entire Third Party Risk Management article library here.
About Schneider Downs Third-Party Risk Management
Schneider Downs is a registered assessment firm with the Shared Assessments Group, the clear leader in third-party risk management guidance. Our personnel are experienced in all facets of vendor risk management, and have the credentials necessary (CTPRP, CISA, CISSP, etc.) to achieve meaningful results to help your organization effectively achieve new vendor risk management heights.
You’ve heard our thoughts… We’d like to hear yours
The Schneider Downs Our Thoughts On blog exists to create a dialogue on issues that are important to organizations and individuals. While we enjoy sharing our ideas and insights, we’re especially interested in what you may have to say. If you have a question or a comment about this article – or any article from the Our Thoughts On blog – we hope you’ll share it with us. After all, a dialogue is an exchange of ideas, and we’d like to hear from you. Email us at [email protected].
Material discussed is meant for informational purposes only, and it is not to be construed as investment, tax, or legal advice. Please note that individual situations can vary. Therefore, this information should be relied upon when coordinated with individual professional advice.
Learn more about how private colleges and universities tackled the Coronavirus pandemic and maintained consistent operating cash flow margins consistent with years prior and how federal aid to many colleges and universities helped boost performance amid the decline in fiscal 2020 operating revenues. ...