Business Process Optimization

PRIMARY CONTACT: James B. Yard CPA, CIA, CISA (Pittsburgh)

The people, processes and technology within organizations and practices are constantly being challenged to increase efficiency and maximize limited resources. The Schneider Downs Business Process Optimization (BPO) services are designed to assess the efficiency and effectiveness of an organization’s core business processes to ensure best practice opportunities are realized, risks are mitigated and a strong foundation exists for controls. Our team of process improvement specialists are adept in understanding and assessing complex workflows, internal risks and controls, systems functionality and automation opportunities.

Our team of risk advisory professionals assist our clients in optimizing and transforming their core operational, finance and information technology processes. Combining deep industry expertise with repositories of process insights, we act as a strategic advisor to implement changes to the organization structure to achieve cost reductions and efficiencies, while also providing recommendations to better managing risk and strengthen control activities.

Some of the most common triggering events that lead to companies investing in a strategic evaluation of their business processes include:

  • Key changes in management;
  • Control environment failures or changes;
  • Staffing or cost reduction initiatives;
  • Recent fraud or misstatement;
  • Significant control deficiency, material weakness or concerning management letter comments;
  • Untimely or inaccurate operational or financial information to make informed business decisions;
  • Implementation of a new system or systems; and
  • Acquisitions or divestitures

BPO Process

What does our BPO process look like?

PBO Process

Quality Assurance Review

Compliance with The IIA Standards

  • External Assessment QAR
  • Self-Assessment with Independent Validation

Quality assessments assist in determining whether activities performed within internal audit functions conform to The Institute of Internal Auditors (The IIA) International Standards for the Professional Practice of Internal Auditing and the organizations charter, plans, policies, and procedures. An assessment evaluates the role and relationships of the internal audit function in the governance process and in managing the internal auditing practice and resources.

Schneider Downs conducts quality assurance reviews based on your policies, COSO guidelines, The IIAs International Standards for the Professional Practice of Internal Auditing, and The IIAs Professional Practices Framework. Using a four-step process, we validate whether your methodology is compliant, and if results are reliable and applicable to your organization.

case studies

Ransomware attack halted a global manufacturer's operations.
big problem:
Ransomware attack halted a global manufacturer's operations.
big thinking:
Recover and secure the system – fast – save $1 million in ransom.
High tax burden for family-owned franchisor.
big problem:
High tax burden for family-owned franchisor.
big thinking:
Comprehensive planning for a 15% tax reduction.

our thoughts on

Do Managed Service Providers Need a SOC Report?

A Managed Service Provider (MSP) is a company that performs an assortment of IT services for customers, often for small to moderately sized businesses

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Do Relocation Companies Require a SOC (System and Organization Controls) Report?

The answer to this question is clearly based upon the level of risk that the relocation company represents to its clients. First, one must gain an understanding

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What has COVID-19 taught us about our businesses processes?

If you’re like the employees of Schneider Downs, you haven’t seen the inside of your office since mid-March. The first few weeks of work from

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Risks to Consider When Reopening Your Branches

With the country slowly reopening from the COVID-19 pandemic, it’s time to consider the risks associated with reopening your branch locations. With

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How Risk Management and Internal Audit Can Add Value in Light of the Current Pandemic: COVID-19 Risk Considerations

During these unprecedented times, internal audit and risk management professionals need to reevaluate risks affecting their organization. Audit plans must

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contact us

Map of Pittsburgh Office

One PPG Place, Suite 1700
Pittsburgh, PA 15222
p:412.261.3644     f:412.261.4876

Map of Columbus Office

65 East State Street, Suite 2000
Columbus, OH 43215
p:614.621.4060     f:614.621.4062

Map of Washington Office
Washington, D.C.

1660 International Drive, Suite 600
McLean, VA 22102